Baji88 Privacy Policy — Your Data, Your Rights

Welcome to baji88. We understand how valuable your personal information is to you. This Privacy Policy has been prepared to clearly explain what baji88 does with your data and how it is kept secure.

This policy baji88.wineapplies to all services, websites, and applications. By using the site, you agree to this Privacy Policy.

If you have any questions, please reach out to our Help Centre Come on in.

Baji88 collects only the information necessary to provide its services. The three types of data we collect are detailed below:

1. Information you provide directly:

• At registration — name, mobile number, date of birth, and password.
• During KYC verification — your National ID or passport number and photo.
• At payment — mobile banking number (bKash, Nagad, Rocket).
• When contacting support — your messages and contact details.

2. Automatically Collected Information:

• Your device type, operating system, and browser information.
• IP address and approximate location (city-level only, not precise).
• Time of visit, duration on site, and pages viewed.
• Data collected through cookies and similar technologies.

3. Gaming Activity Information:

• Betting history, win/loss records, and transaction details.
• Games played and time spent — these statistics are used to support responsible gaming.

Every piece of data we collect has a clear purpose. See the table below:

Baji88 never sells your data. However, in limited circumstances, certain information may be shared with trusted parties:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, or Rocket. Each of these services operates under its own privacy policy.
• KYC Verification Service: Identity document details are shared with licensed third parties for identity verification purposes.
• Legal Authorities: We may be legally required to disclose information if directed by a court order or government authority.
• Cybersecurity Partners: Anonymised data may be shared for fraud detection and prevention purposes.

Baji88 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Baji88 does not retain your data beyond what is necessary. However, certain information may be kept for a defined period for legal compliance:

• Account Information: For the duration the account remains active, and for 5 years after closure (as required by law).
• Transaction Records: 5–7 years (as required by financial regulations).
• KYC Documents: Up to 5 years after account closure.
• Communication history: 2 years or until the dispute is resolved.
• Cookie Data: Based on duration (up to 1 year).

Once the designated retention period expires, your data is permanently and securely deleted.

At baji88, you have clear rights over your personal data. Here's a detailed breakdown of what those rights include:

Baji88 strictly enforces an 18+ policy. We do not knowingly collect personal data from minors.

• Date of birth is verified at the time of registration.
• Age is verified during the KYC process using a valid government-issued ID.
• If a minor's account is created by mistake, it will be closed immediately upon discovery and all associated data will be deleted.

If parents believe their child is using baji88, please immediately Help Centre Contact us.

Baji88 features games from various third-party providers, including Pragmatic Play and Evolution Gaming. When you play these games, a connection is established with the respective provider's servers.

These providers operate under their own privacy policies. baji88 can only guarantee the protection of data within its own platform.

Baji88 may update this Privacy Policy as its services evolve. If any changes are made:

• The "Last Updated" date at the top of this page will be changed accordingly.
• For important changes, an SMS or in-app notification will be sent to your registered mobile number.
• Continued use of the site after changes are made constitutes acceptance of the updated policy.

Make it a habit to check this page regularly.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Live Chat: Help Center — 24/7 in Bengali
• Email: support@baji88.wine
• Response Time: Typically within 24 hours

If you believe your privacy rights have been violated, please contact us directly first. If the matter remains unresolved, you have the right to file a complaint with the relevant regulatory authority.